Welcome to the Bespoke Architects privacy notice.

This privacy notice provides information on how Bespoke Architects collects and processes your personal data when you visit our website.

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.

Important information and who we are.

Tracey Parker, trading as Bespoke Architects, is the controller and responsible for your personal data.

Contact details.

Our full details are:                  Tracey Parker

Full name of legal entity:        Tracey Parker (Business owner)

Email address:                         tracey.parker@bespokearchitects.co.uk

Postal address:                        1, Potters Corner, The Avenue, Hambrook. West Sussex. PO18 8TT
T:01243 373245

M: 07970439156

1.         The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data, such as your name and title
  • Contact information, such as your home address, email address and telephone numbers.
  • Information you provide to us as part of our services, or when you contact us directly.

2.         How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To register you as a new customer.
  • To manage your relationship with us.

3.         How we share your personal data

Bespoke Architects does not sell, trade, or rent any personal information to other organisations.

Most of our business activities are conducted in house.

When working with external Consultants, Contractors, and Suppliers to provide our service, we ensure this information is retained on project files that will be stored and destroyed in accordance with the contract of the relevant project.

We may disclose personal information to third parties in the following circumstances:

  • When explicitly requested by you.
  • When required to deliver publication or reference material requested by you.
  • Where necessary to facilitate the services of consultant and contractors required provide the service.
  • For our regulatory compliance purposes;

4. Storing and retaining personal information

We will hold personal information on our systems for as long as it is necessary for the purposes that it was collected.

Information on client files is stored up to 15 years following completion of engagement and in accordance with the contract of the individual project. We will review this retention periodically.

Bespoke Architects treats all personal information as confidential. Where we record your information electronically, we have implemented accepted standards of organisational and technical security measures to protect and secure it for example using secure passwords, and only recording the minimum data information required to complete a specific task.

5.         Your legal rights

As an individual you have rights under the relevant data protection laws including:

  • The right to request from us access to your own personal information.
  • The right to ask us not to process your personal data for direct marketing.
  • The right to request any inaccurate information we hold about you is corrected.
  • The right to request your information is deleted in certain circumstances.
  • A right to request that we stop using your personal information for certain purposes.
  • These rights may be limited to certain defined circumstance and we may not be able to comply with your request.

Your rights under the protection law

These rights may be limited to certain defined circumstance and we may not be able to comply with your request.

If you request to exercise these rights, we aim to respond to you within one month.

We will not charge a fee for dealing with your request. If you wish to receive a copy of your personal data or exercise these rights, please write to Bespoke Architects, 1, Potters Corner, The Avenue, Hambrook. West Sussex. PO18 8TT

Bespoke Architects strive to provide an excellent service, we recognise that you may not be happy with the way that we have handled your personal information.

If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please tracey.parker@bespokearchitects.co.uk and we will try to resolve any issues.

However, you also have the right to complain to the Information Commissioner’s Office, which is the statutory regulator for data protection law. Details of how to complain to the ICO can be found at https://ico.org.uk/concerns/.

6.        Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.